Legal

SMS Program Terms

Last updated: May 11, 2026

These SMS Program Terms describe Transaction Runner's text-message program. By enrolling (texting START to (808) 207-9700), you agree to these terms.

Program summary. Transaction Runner sends transactional text messages to parties of a specific residential real-estate transaction (e.g., buyer's agent, listing agent, lender, title officer) on behalf of a licensed Transaction Coordinator. Messages identify a task that is due, the property, and the due date.

1. Program Name

Transaction Runner Transaction Reminders.

2. How You Enroll (Consent)

Enrollment is initiated by you. To opt in, text the keyword START to (808) 207-9700 from the mobile number you want reminders on. Your Transaction Coordinator gives you this number and keyword when you become a party to a transaction. As soon as you text START, Transaction Runner replies with a one-time confirmation and you then receive task reminders for that transaction. No reminders are sent unless you have texted in to opt in. We record the keyword, the phone number it came from, and the date and time as proof of consent.

Text START — enrolls you

3. Message Frequency

Frequency varies and is triggered by the Transaction Coordinator as deadlines arise. A typical recipient receives 2–6 messages per active transaction over the 30–45 days the transaction is open. We do not send marketing or promotional SMS.

4. Message and Data Rates

Message and data rates may apply. Transaction Runner does not charge for messages; your mobile carrier may. Contact your carrier for plan details.

5. Opt-Out — Reply STOP

You may opt out at any time by replying STOP to any message from Transaction Runner. You will receive one confirmation message and then no further messages on the program. To re-enroll, text START to (808) 207-9700 again.

STOP — opt out START — re-enroll

6. Help — Reply HELP

For help, reply HELP to any message, email support@transactionrunner.com, or visit transactq.app.

HELP — support info

7. Supported Carriers

AT&T, Verizon Wireless, T-Mobile, Sprint, Boost Mobile, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and most other US mobile carriers. T-Mobile is not liable for delayed or undelivered messages. Carriers are not liable for delayed or undelivered messages.

8. Privacy

Your mobile number and message history are handled per our Privacy Policy. We do not sell mobile-number information and do not share it with third parties for marketing.

9. Contact

Transaction Runner
Honolulu, HI
support@transactionrunner.com